FAQ's

If you require any help or assistance using the site, please review the frequently asked question below. If you cannot find the information you are looking for or require further assistance, please contact us via email at info@fashionzoom.co.uk or by phone on +44161 834 0612


Frequently Asked Questions:


Q. When is Zoom Fashion open?

A. The showroom is open from 09:30 - 17:30 Mon, 09:00 - 17:30 Tue to Fri and 09:30 - 15:00 Sun. We are closed Saturday.


Q. Do you send out samples?

A. Sorry we don't send out samples however you can see our products in our showroom in Manchester. Please see our Contact Us page for more information.


Q. Is there a minimum spend?

A. We require a minimum of 1 pack of a style. E.g. 6 pieces of a style to be purchased in a each transaction (pack size may very dependent on style).


Q. How much does your shipping cost?

A. Please see our Shipment Policy for more information on shipping.


Q. How do I return items?

A.  Please see our Returns Policy for full information about how to manage returns.


Q. Do you only sell in packs?

A. As we are a wholesale business and website we only sell products in packs. Pack quantities usually are in 6's but they do vary from style to style. 


Q. Can I use your photographs?

A. Sorry, our photographs are not to be used, unless written permission has been given from us. The photographs from our website are protected by Copyright Law to Zoom Fashion (UK) Ltd. Please see our Terms & Conditions page for more information about the use of materials from our website.


Q. How can I pay?

A. You can pay by any of the methods available on the site. If you wish to pay by a method not listed on the website, please contact us directly on +44161 834 0612 or via email at info@fashionzoom.co.uk and we will accommodate your preferred means of payment.


Q. The website has an error, what should I do?

A. If an error occurs on the website, please make a note of the error and contact us via email. If the matter is urgent or want to put an order through, we advice that you call us on +44161 834 0612